Privacy Policy
Your privacy is integral to our values. This document details our commitment to transparent data collection, responsible processing, and rigorous digital protection.
1. Introduction & Overview
Welcome to SiYaOne Property Solutions Pvt. Ltd. ("SiYaOne", "we", "us", or "our"). We operate the website located at siyaone.com and associated digital platforms providing integrated property advisory, loan consulting, insurance solutions, and turnkey interior design services across India.
We are dedicated to safeguarding your personal data and respecting your privacy in accordance with applicable Indian laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act).
2. Information We Collect
To deliver our specialized services, we collect information you provide directly to us as well as data gathered automatically when you browse our platform:
Personal & Contact Identifiers
Full name, email address, phone/WhatsApp number, residential address, communication preferences, and corporate business contact details.
Property & Real Estate Preferences
Target locations, budget ranges, property requirements (residential, commercial, plots), property listing details, ownership deeds, and site-visit availability.
Financial & Loan Consulting Data
Employment profile, estimated income brackets, existing liabilities, credit score requirements, and documents provided for mortgage eligibility calculation.
Technical & Browsing Data
IP address, browser type, operating system, pages viewed, time spent per page, device identifiers, and referring URLs collected via cookies and tracking pixels.
3. How We Use Your Information
Your data is collected and processed for genuine business and operational purposes:
- Service Delivery: Facilitating property discovery, site visits, developer consultations, home loan applications with lending institutions, insurance quotes, and interior design consultations.
- Customer Relationship Management: Processing inquiries, sending status updates, scheduling meetings, and providing real-time support through our CRM infrastructure.
- Personalized Recommendations: Curating relevant real estate opportunities and financial consulting services tailored to your indicated preferences.
- Legal & Regulatory Compliance: Complying with statutory obligations, RERA guidelines, anti-money laundering (AML) compliance, and responding to judicial or governmental directives.
- Platform Security: Protecting against fraud, unauthorized transactions, identity theft, and malicious cyber activities.
5. Data Security & Storage
We implement robust administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, destruction, loss, alteration, or disclosure. These include SSL/TLS encryption, secure database configurations, role-based access restrictions, and periodic security evaluations.
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, resolve disputes, satisfy audit requirements, and comply with applicable statutory limitation periods under Indian law.
6. Your Rights & Choices
Subject to applicable law, you possess several rights regarding your personal information:
- Right to Access & Review: You can request a summary of the personal data we hold about you.
- Right to Correction: You may ask us to correct incomplete, inaccurate, or outdated personal information.
- Right to Withdraw Consent: You may withdraw your consent for marketing communications or data processing at any time.
- Right to Erasure: You may request the deletion of your personal account data, subject to ongoing legal or regulatory recordkeeping mandates.
7. Grievance Officer & Contact Us
If you have any questions, concerns, or grievances regarding this Privacy Policy or our data handling practices, please contact our designated Grievance Officer:
Grievance & Privacy Desk
SiYaOne Property Solutions Pvt. Ltd.
Hyderabad, Telangana, India
Email: sales@siyaone.com
Phone: +91 8550000269